Your rental unit is your home. In Ontario, your landlord cannot enter whenever they want. The law protects your right to privacy and peaceful enjoyment of your unit.
The 24-Hour Rule
Under the RTA, landlords must give 24 hours written notice before entering your unit. The notice must include:
- The reason for entry (must be a valid reason under the RTA)
- The date of entry
- A time between 8 AM and 8 PM
Valid Reasons for Entry
- Making repairs or doing maintenance
- Inspecting the unit (with proper notice)
- Showing the unit to prospective tenants (only after notice of termination given)
- Showing the unit to prospective buyers (only during the listing period)
- Pest control treatment
When Notice Is NOT Required
- Emergency: Fire, flood, gas leak, or other safety hazard
- Tenant consent: You give permission at the time of entry
- Cleaning: In a care home or where cleaning is part of services
Note: "I want to check on my property" is not a valid reason and is not an emergency.
What to Do If Your Landlord Enters Illegally
- Document the entry: Write down the date, time, and what happened. If possible, install a camera inside your unit (legal in Ontario in your own space).
- Send written notice: Email your landlord reminding them of the 24-hour notice requirement. Cite Section 26 of the RTA.
- Change your locks: You're allowed to change your locks. Your landlord can request a copy of the new key — you must provide it. But they must still give 24-hour notice.
- File a T2: If it continues, file a T2 Application with the LTB for interference with reasonable enjoyment.
What the LTB Can Order
If the LTB finds your landlord entered illegally, they can order:
- Rent abatement (reduction)
- An order to stop the unauthorized entries
- Compensation for any damages or expenses
- In serious cases, a fine against the landlord
Protect Your Privacy
You don't have to tolerate illegal entries. File a T2 and hold your landlord accountable.